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n2ivr_inap
Alarms
The following 5 alarms may be generated by N2SIP Lua Application “n2ivr_inap”.
No alarms found that match search criteria.
n2sip/lua/svc/n2ivr_inap.lua
SP-SR-10501
WARNING | Message | The SCP requested language ID [%d] is not known. Using default '%s'. |
Cause: SCP requested unknown language.
Using default. |
%d = The unknown requested language ID.
%s = The default language ID to use.
|
| Resolution: Check requested language ID matches language configuration. |
SP-SR-10502
WARNING | Job | Cannot Expand INAP Script: INAP Error [%d] %s |
| Cause: Failed to expand INAP script. |
%d = The error code.
%s = The error result generated when trying to expand the INAP script.
|
| Resolution: Review the associated error result. |
SP-SR-10503
WARNING | Internal | PA/PACUI playing failed: %s |
| Cause: Announcement construction/playing encountered a problem. |
%s = The error message raised during announcement construction/playing.
|
| Resolution: Contact N-Squared Support. |
SP-SR-10504
WARNING | Message | Failed to send AssistRequestInstructions: %s |
| Cause: Sending failed for AssistRequestInstructions. |
%s = The reason for the send failure.
|
| Resolution: Check TCAP configuration and routing. |
SP-SR-10505
WARNING | Message | Timeout waiting for PlayAnnouncement/PACUI from SCP ID = %s. |
| Cause: Timeout waiting for PlayAnnouncement/PACUI from SCP. |
%s = The ID of the SCP from which we did not receive instructions.
|
| Resolution: Check TCAP configuration and routing. |
Statistics
The following 4 statistics may be generated by N2SIP Lua Application “n2ivr_inap”.
No statistics found that match search criteria.
n2sip/lua/svc/n2ivr_inap.lua
| inap.complete |
Scope: |
Job |
Type: |
Counter |
| Cause: |
INAP interactions completed successfully. |
| Tags: |
input |
user |
PACUI interactions where the user entered digits. |
none |
PACUI interactions where the user did not enter any digits.
|
type |
pa |
Interactions using Play Announcement. |
pacui |
Interactions using Prompt and Collect User Information.
|
| inap.complete.error |
Scope: |
Job |
Type: |
Counter |
| Cause: |
INAP interactions not completed successfully. |
| Tags: |
type |
pa |
Interactions using Play Announcement. |
pacui |
Interactions using Prompt and Collect User Information.
|
| inap.message |
Scope: |
Message |
Type: |
Counter |
| Cause: |
INAP messages sent or received. |
| Tags: |
type |
ari |
Assist Request Instructions messages sent. |
pa |
Play Announcement messages received.
| pacui |
Prompt and Collect User Information messages received.
|
| inap.message.error |
Scope: |
Message |
Type: |
Counter |
| Cause: |
INAP messages not processed successfully. |
| Tags: |
type |
pa |
Play Announcement messages not processed successfully. |
pacui |
Prompt and Collect User Information messages not processed successfully.
|