cug_svc

Alarms

The following 14 alarms may be generated by N2CUG Lua Application “cug_svc”.

Show: Alarm Warning Clear Notice
No alarms found that match search criteria.
n2.cug
CG-LB-10000
WARNING
JobError querying database: %s
Cause:            CUG lookups that experienced an error querying the database. %s = The error message from the database query attempt.
Resolution:    Ensure database is available and CUG database configuration is correct.
CG-LB-10001
WARNING
JobNull response from querying database.
Cause:            CUG lookups that received no response when querying the database. -
Resolution:    Ensure database is available and CUG database configuration is correct.
CG-LB-10002
WARNING
JobEmpty response from querying database.
Cause:            CUG lookups that received an empty response when querying the database. -
Resolution:    Ensure database is available and CUG database configuration is correct.
n2cug/lua/svc/cug_svc.lua
CG-SV-10000
WARNING
JobError performing protocol-specific setup: %s
Cause:            CUG service processing experienced an error at protocol-specific setup.
                         The call will undergo error handling.
%s = The error message from the protocol handler.
Resolution:    Contact N-Squared support.
CG-SV-10001
WARNING
JobError reading CUG action rule configuration: %s
Cause:            CUG service processing experienced an error reading action rules.
                         The call will undergo error handling.
%s = The error message from the configuration parser.
Resolution:    Review the error message and ensure configuration is valid.
CG-SV-10002
WARNING
JobError reading CUG selectors: %s
Cause:            CUG service processing experienced an error at selector read.
                         The call will undergo error handling.
%s = The error message from the selector parser.
Resolution:    Review the error message and ensure selectors are valid.
CG-SV-10003
WARNING
JobError setting variable values at initialisation: %s
Cause:            CUG service processing experienced an error setting variable values at initialisation.
                         The call will undergo error handling.
%s = The error message from the variable configuration parser.
Resolution:    Review the error message and update variable configuration accordingly.
CG-SV-10004
WARNING
JobNo matching CUG selector rule found.
Cause:            CUG service processing was unable to find a matching configuration selector rule.
                         The call will undergo error handling.
-
Resolution:    Review the error message and update selector configuration accordingly.
CG-SV-10007
WARNING
JobError performing CUG lookup: %s
Cause:            CUG service processing experienced an error during CUG lookup.
                         The call will undergo error handling.
%s = The error message from the CUG lookup.
Resolution:    Contact N-Squared support.
CG-SV-10008
WARNING
JobError setting variable values at rerun: %s
Cause:            CUG service processing experienced an error setting variable values at rerun after lookup.
                         The call will undergo error handling.
%s = The error message from the variable processor.
Resolution:    Contact N-Squared support.
CG-SV-10009
WARNING
JobError reading CUG lookup rule configuration: %s
Cause:            CUG service processing experienced an error reading lookup rules.
                         The call will undergo error handling.
%s = The error message from the configuration parser.
Resolution:    Review the error message and ensure configuration is valid.
CG-SV-10010
WARNING
JobError determining CUG action: %s
Cause:            CUG service processing experienced an error determining the action rule to apply.
                         The call will undergo error handling.
%s = The error message from the CUG action rule determination.
Resolution:    Contact N-Squared support.
CG-SV-10011
WARNING
JobNo rule found for handling CUG service outcome '%s' in action rule configuration '%s'.
Cause:            No action rule was found during CUG service processing.
                         The call will undergo error handling.
%s = The CUG outcome.
%s = The CUG configuration name.
Resolution:    Ensure all CUG outcome configuration has a fallback rule.
CG-SV-10012
WARNING
JobError performing CUG action: %s
Cause:            CUG service processing experienced an error processing an action.
                         The call will undergo error handling.
%s = The error message from the action handler.
Resolution:    Contact N-Squared support.

Statistics

The following 29 statistics may be generated by N2CUG Lua Application “cug_svc”.

No statistics found that match search criteria.
n2.cug
cug.match.none Scope: Job Type: Counter
Cause: CUG queries that found no match.
cug.match.ok Scope: Job Type: Counter
Cause: CUG queries that located a user.
Tags: class actual CUG queries that found an actual match.
virtual CUG queries that found a virtual match.
type single CUG queries that found a single-number match.
range CUG queries that found a number range match.
prefix CUG queries that found a number prefix match.
cug.query.error Scope: Job Type: Counter
Cause: Errors encountered when querying CUG database.
Tags: reason unsent CUG queries unable to be sent to the database.
null CUG queries that received a null response from the database.
empty CUG queries that received an empty response from the database.
cug.query.ok Scope: Message Type: Counter
Cause: CUG responses received successfully.
cug.user.deny Scope: Job Type: Counter
Cause: CUG users denied service based on CUG lookup results.
Tags: detail white CUG users denied service due to a whitelist.
black CUG users denied service due to a blacklist.
orig CUG users denied service using an originating service.
term CUG users denied service using an terminating service.
reason list CUG users denied service due to number lists.
off CUG users denied service due to off-net other party.
on CUG users denied service due to on-net other party.
cug.user.none Scope: Job Type: Counter
Cause: CUG queries that returned no user.
cug.user.ok Scope: Job Type: Counter
Cause: CUG queries that located a user.
Tags: type single CUG queries that found a single-number user.
range CUG queries that found a number range user.
prefix CUG queries that found a number prefix user.
n2.protocol.scp.cug_protocol
cug.scp.announcement Scope: Job Type: Counter
Cause: CUG calls played an announcement.
cug.scp.connect Scope: Job Type: Counter
Cause: CUG calls continued with INAP Connect.
cug.scp.continue Scope: Job Type: Counter
Cause: CUG calls continued with INAP Continue.
cug.scp.divert Scope: Job Type: Counter
Cause: CUG calls diverted.
cug.scp.fci Scope: Message Type: Counter
Cause: CUG calls where an FCI message was sent.
cug.scp.idp.invalid.called Scope: Message Type: Counter
Cause: InitialDP messages received for CUG processing with an invalid called party number.
cug.scp.idp.invalid.calling Scope: Message Type: Counter
Cause: InitialDP messages received for CUG processing with an invalid calling party number.
cug.scp.orig.match.xlate Scope: Job Type: Counter
Cause: CUG actions that translated termination to the matched number.
cug.scp.release Scope: Job Type: Counter
Cause: CUG calls released.
cug.scp.sci Scope: Message Type: Counter
Cause: CUG calls where an SCI message was sent.
cug.scp.term.match.show_sc Scope: Job Type: Counter
Cause: CUG actions that presented matched short-code digits during termination.
n2cug/lua/svc/cug_svc.lua
cug.action.error Scope: Job Type: Counter
Cause: CUG service processing that experienced an error processing an action.
cug.action.rule.error Scope: Job Type: Counter
Cause: CUG service processing that experienced an error determining the action rule to apply.
cug.action.rule.none Scope: Job Type: Counter
Cause: CUG service processing that that was unable to find a rule.
cug.init.error.config.actions Scope: Job Type: Counter
Cause: CUG service processing that experienced an error reading action rules.
cug.init.error.config.lookup Scope: Job Type: Counter
Cause: CUG service processing that experienced an error reading lookup rules.
cug.init.error.selector Scope: Job Type: Counter
Cause: CUG service processing that experienced an error at selector read.
cug.lookup.error Scope: Job Type: Counter
Cause: CUG service processing that experienced an error during CUG lookup.
cug.lookup.error.variables Scope: Job Type: Counter
Cause: CUG service processing that experienced an error setting variable values at rerun after lookup.
cug.setup.config.none Scope: Job Type: Counter
Cause: CUG service processing that could not find a matching configuration selector rule.
cug.setup.error.protocol Scope: Job Type: Counter
Cause: CUG service processing that experienced an error at protocol-specific setup.
cug.setup.error.variables Scope: Job Type: Counter
Cause: CUG service processing that experienced an error setting variable values at initialisation.