RtpApp
Alarms
The following 104 alarms may be generated by N2SIP Application “RtpApp”.
Show:
Alarm
Warning
Clear
Notice
No alarms found that match search criteria.
DBApp::DBCache
| SV-DB-10101 WARNING | Configuration | DB App Name '%s' is not a known Application. |
| Cause: The Database App configured for DB cache loading is not known. |
%s = The DB application name. |
| Resolution: Check the configuration for the DB application name. |
N2::Application
| SV-AP-10012 NOTICE | Application | Trace Level is '%s'. |
| Cause: Parameter configuration at startup. Configured application trace level. |
%s = The configured application trace level. |
| Resolution: None. |
| SV-AP-10013 NOTICE | Application | Trace Level Max is '%s'. |
| Cause: Parameter configuration at startup. Configured application max trace level. |
%s = The configured max trace level. |
| Resolution: None. |
| SV-AP-10014 NOTICE | Application | Trace Per Second is '%s'. |
| Cause: Parameter configuration at startup. Configured application trace per second. |
%s = The configured trace per second. |
| Resolution: None. |
| SV-AP-10015 NOTICE | Application | Retaining '%d' shutdown instances. |
| Cause: Parameter configuration at startup. Configured application instance retention count. |
%d = The configured shutdown instance retention count. |
| Resolution: None. |
| SV-AP-10016 NOTICE | Application | Statistics Slice Count is '%s'. |
| Cause: Parameter configuration at startup. Configured application statistics slice count. |
%s = The configured statistics slice count. |
| Resolution: None. |
| SV-AP-10017 NOTICE | Application | Statistics Slice Seconds is '%s'. |
| Cause: Parameter configuration at startup. Configured application statistics slice seconds. |
%s = The configured statistics slice seconds. |
| Resolution: None. |
| SV-AP-10019 NOTICE | Application | EDR Application Name = '%s'. |
| Cause: Parameter configuration at startup. Configured EDR application name. |
%s = The configured EDR application name. |
| Resolution: None. |
| SV-AP-10020 NOTICE | Application | EDR Default Stream = '%s'. |
| Cause: Parameter configuration at startup. Configured EDR stream. |
%s = The configured EDR stream. |
| Resolution: None. |
| SV-AP-10021 WARNING | Configuration | Cannot write EDRs. Configured EDR App '%s' is not a known Application. |
| Cause: Configured EDR application to utilize does not map to known application. |
%s = The name of the EDR app that is not known. |
| Resolution: Check application configuration defines configured EDR application. Check configured EDR application exists and is configured. |
| SV-AP-10029 NOTICE | Application | EDRs are Supported but NOT Enabled. |
| Cause: Parameter configuration at startup. Application supports EDRs but they are not enabled. | - |
| Resolution: None. |
| SV-AP-10030 WARNING | Application | Application did not handle timeout reason '%s'. |
| Cause: Received timeout that the underlying application did not handle. |
%s = The reason the timeout was not handled. |
| Resolution: Contact N-Squared support. |
| SV-AP-10031 NOTICE | Application | Configuration Scalar Update of '%s' %s. |
| Cause: Application configuration scalar value updated. |
%s = The configuration key that was updated. %s = Whether or not the update was successful. |
| Resolution: None. |
| SV-AP-10032 NOTICE | Application | Configuration Vector Change of '%s' [%s] Succeeded. |
| Cause: Application configuration vector updated. |
%s = The updated configuration key. %s = The update action. |
| Resolution: None. |
| SV-AP-10033 ALARM | Application | Application transition from %s -> %s. |
| Cause: Application access has transitioned between ONLINE <=> SHUTDOWN/OFFLINE/QUIESCE. |
%s = The original access level name (ONLINE). %s = The new access level name (SHUTDOWN/OFFLINE/QUIESCE). |
| Resolution: Confirm that this state change is expected. |
| SV-AP-10033 CLEAR | Application | Application transition from %s -> %s. |
| Cause: Application access has transitioned between SHUTDOWN/OFFLINE/QUIESCE <=> ONLINE. |
%s = The original access level name (SHUTDOWN/OFFLINE/QUIESCE). %s = The new access level name (ONLINE). |
| Resolution: Confirm that this state change is expected. |
| SV-AP-10034 WARNING | Internal | Instance [%s] already over when performing instance_over(). |
| Cause: Instance received duplicate 'over' handler. |
%s = Instance index. |
| Resolution: Contact N-Squared support. |
| SV-AP-10035 WARNING | Internal | Instance [%s] not found when performing instance_over(). |
| Cause: Instance not found when performing over handler. |
%s = Instance index. |
| Resolution: Contact N-Squared support. |
| SV-AP-10038 WARNING | Application | Failed to cancel timer [%s]: %s |
| Cause: Failed to cancel in progress timer. |
%s = The reason the timer could not be canceled. %s = The error result when trying to cancel the timer. |
| Resolution: Review the associated error reason. Review the associated error result. Contact N-Squared support. |
| SV-AP-10039 WARNING | Internal | Discarding Message from unknown sender '%s'. |
| Cause: Received application message from unknown sender. |
%s = The unknown sender. |
| Resolution: Contact N-Squared support. |
| SV-AP-10040 WARNING | Application | Failed to process %s from %s: %s |
| Cause: Failed to process admin queue message. |
%s = The message. %s = The sending application. %s = The error result when trying to read from the message queue. |
| Resolution: Contact N-Squared support. |
| SV-AP-10041 WARNING | Application | Failed to process %s from %s: %s |
| Cause: Failed to process user queue message. |
%s = The message. %s = The sending application. %s = The error result when trying to read from the message queue. |
| Resolution: Contact N-Squared support. |
| SV-AP-10042 WARNING | Configuration | Configuration Request for '%s' (%s) Failed: %s |
| Cause: Failed to query application configuration vector. |
%s = The configuration key. %s = The configuration row key. %s = The error result when trying to query the configuration vector. |
| Resolution: Review the associated error result. Check the inbound message content construction. |
| SV-AP-10043 WARNING | Message | Resources Request for '%s' (%s) Failed: %s |
| Cause: Failed to query application resource. |
%s = The resource key. %s = The resource key row. %s = The error result when trying to query the resource. |
| Resolution: Review the associated error result. Check the inbound message content construction. |
| SV-AP-10044 WARNING | Configuration | Configuration Update of '%s' Failed: %s |
| Cause: Failed to update application configuration scalar. |
%s = The configuration key. %s = The error result when trying to update the configuration scalar. |
| Resolution: Review the associated error result. Check the configuration update message content construction. |
| SV-AP-10045 WARNING | Application | Received instance message %s with no context. Discarding. |
| Cause: Received instance message with no context. |
%s = The message. |
| Resolution: Review message construction. Ensure instance message contains instance context. |
| SV-AP-10046 WARNING | Application | Configuration environment translation for '\${%s}' is not defined. |
| Cause: Configuration environment not defined. |
%s = The configuration variable name. |
| Resolution: Check environment configuration. |
| SV-AP-10047 WARNING | Application | Command `%s` failed to execute: %s |
| Cause: Failed to execute variable command. |
%s = The error message generated when trying to execute the command. %s = The command. |
| Resolution: Review the associated command error. Check application execution permissions. Check command syntax and structure. |
| SV-AP-10048 WARNING | Application | Command `%s` died with signal %d. |
| Cause: Variable command execution exited with non-zero exit code. |
%s = The command. %d = The exit signal. |
| Resolution: Review the associated error signal. Check application execution permissions. Check command syntax and structure. |
| SV-AP-10049 WARNING | Application | Command `%s` exited with non-zero value %d. |
| Cause: Variable command execution exited with non-zero exit code. |
%s = The command. %d = The exit code. |
| Resolution: Review the associated exit code. Check command syntax and structure. |
| SV-AP-10050 WARNING | Resource Configuration | Hostname '%s' is not known. |
| Cause: Failed to convert Hostname into address. Hostname is not known. |
%s = The hostname. |
| Resolution: Check Hostname configuration. Check address configuration. Check DNS availability. |
| SV-AP-10051 WARNING | Application | Unhandled Message '%s' for Context '%s' from App '%s'. |
| Cause: Application unable to handle message. |
%s = The message. %s = The message context. %s = The sending application name. |
| Resolution: Contact N-Squared support. |
| SV-AP-10052 ALARM | Application | Application is now OVERLOADED. |
| Cause: Application is now overloaded to the point where processing is affected. | - |
| Resolution: Check application traffic levels and configuration. |
| SV-AP-10052 CLEAR | Application | Application is now %s (not OVERLOADED). |
| Cause: Application is no longer overloaded. |
%s = The new loading level (NORMAL or HIGH) |
| Resolution: Check application traffic levels and configuration. |
| SV-AP-10053 NOTICE | Application | Throttle Enabled: max %d instances, max tps (%d average over %d secs). |
| Cause: Parameter configuration at startup. Configured application throttling parameters. |
%d = The configured maximum active instance count. %d = The configured maximum TPS (new instances per second). %d = The configured sliding window (in seconds) for measuring TPS. |
| Resolution: None. |
| SV-AP-10054 ALARM | Application | Application is now at HIGH LOAD. |
| Cause: Application is now at high-load (processing is not yet affected). | - |
| Resolution: Check application traffic levels and configuration. |
| SV-AP-10054 CLEAR | Application | Application is now %s (not HIGH LOAD). |
| Cause: Application is no longer at high-load. |
%s = The new loading level (NORMAL) |
| Resolution: Check application traffic levels and configuration. |
| SV-AP-10056 NOTICE | Application | Resource Vector Operation '%s' Succeeded. |
| Cause: Application resource vector operation successful. |
%s = The vector operation key. |
| Resolution: None. |
| SV-AP-10057 WARNING | Internal | ERROR thawing %d byte envelope: %s |
| Cause: Failed to thaw message byte envelope. |
%d = The message envelope length. %s = The error that occurred trying to thaw the payload. |
| Resolution: Contact N-Squared support. |
| SV-AP-10058 WARNING | Configuration | Resource Operation of '%s' Failed: %s |
| Cause: Failed to perform resource operation. |
%s = The resource key. %s = The error result when trying to perform the resource operation. |
| Resolution: Review the associated error result. Check the configuration update message content construction. |
N2::Application::AppInstance
| SV-AP-10201 WARNING | Job | Shutdown/Abort: %s |
| Cause: A single instance has received an unexpected shutdown/abort message. Depending on the application, an "instance" may represent a transaction, call, session, request/response pair, etc. |
%s = The abort reason. |
| Resolution: Review the associated abort reason for further details. |
| SV-AP-10202 WARNING | Configuration | Cannot write EDRs. EDR Application Name is not correctly configured. |
| Cause: Cannot write EDR due to no configured EDR application. | - |
| Resolution: Check configured EDR application exists and is configured. |
| SV-AP-10203 WARNING | Store | Discarded EDR event '%s' after shutdown. |
| Cause: Received EDR write event after application shutdown. |
%s = EDR event. |
| Resolution: Review the associated triggering event. Review shutdown procedure. Ensure no traffic is being processed when application shutdown is triggered. |
| SV-AP-10204 WARNING | Store | Failed sending EDR to EdrApp: %s |
| Cause: Failed to send EDR record to EDR writer process. |
%s = The error result when attempting to write the EDR to the writer process. |
| Resolution: Review the associated error result. Contact N-Squared support. |
| SV-AP-10205 WARNING | Application | Unhandled timer '%s' (discarded). |
| Cause: Received timeout that the underlying application did not handle timeout. The timer was discarded. |
%s = The reason the timeout was not handled. |
| Resolution: Contact N-Squared support. |
| SV-AP-10206 WARNING | Application | Unhandled message '%s' (discarded). |
| Cause: A message was received that was not handled. The message was discarded. |
%s = The unhandled message. |
| Resolution: Contact N-Squared support. |
N2::SVCD::Stats
| SV-SD-10000 NOTICE | Application | Enabling 'statsd' notification to host %s:%d. Prefix = '%s'. |
| Cause: Parameter configuration at startup. Statsd statistics output enabled. |
%s = The statsd host. %d = The statsd port. %s = The statsd prefix. |
| Resolution: None. |
N2::TCP::ClientConnection
| SV-TP-10100 WARNING | Application | SSL is not supported on '%s' connections. Ignored. |
| Cause: SSL is enabled. SSL is not supported for the current TCP protocol. |
%s = The configured TCP protocol. |
| Resolution: Check application SSL and TCP protocol configuration. |
| SV-TP-10101 WARNING | Socket | Failed to create %s client socket: %s |
| Cause: Failed to create protocol socket. |
%s = The socket protocol. %s = The error that occurred when trying to create to the socket. |
| Resolution: Review the associated error result. Check TCP configuration. Check the host machine supports creating TCP sockets. |
| SV-TP-10102 WARNING | Connection | Cannot set (new outbound) socket attributes: %s |
| Cause: Failed to set (new outbound) socket attributes. |
%s = Description of the reason for failure, including the attribute type which could not be set. |
| Resolution: Review the associated error result. Check TCP configuration. Check the host machine supports getting socket flags. |
| SV-TP-10103 WARNING | Socket | Failed to bind %s socket to '%s:%d': %s |
| Cause: Failed to bind to local socket. |
%s = The configured TCP protocol. %s = The configured local host. %d = The configured local port. %s = The error that occurred when trying to bind to the local socket. |
| Resolution: Review the associated error result. Check local bind configuration. Check the host machine supports creating sockets. |
| SV-TP-10104 WARNING | Application | Error resolving remote host '%s': %s |
| Cause: Unable to determine remote host. |
%s = The configured remote host. %s = The error that occurred when trying to bind to the remote host. |
| Resolution: Review the associated error result. Check remote host configuration. Check remote host is accessible and accepting connections. |
| SV-TP-10105 WARNING | Connection | Error connecting to remote host %s:%d: %s |
| Cause: Failed to connect to remote host. |
%s = The configured remote host. %d = The configured remote port. %s = The error that occurred when trying to connect to the remote host. |
| Resolution: Review the associated error result. Check remote host configuration. Check remote host is accessible and accepting connections. |
| SV-TP-10106 WARNING | Connection. | Connection error [%s:%d]: %s |
| Cause: Connection error. |
%s = The remote host. %d = The remote port. %s = The error that occurred when trying to connect to the remote host., |
| Resolution: Review the associated error message. Check client connection configuration. Check remote host is up and accessible. |
| SV-TP-10107 WARNING | Connection | Connection error flagged: %s |
| Cause: Socket error when connecting to remote end. |
%s = The socket error that occurred when trying to connect to the remote application, |
| Resolution: Review the associated error result. Check remote host is up and accepting connections. |
| SV-TP-10108 WARNING | Socket | Outbound connection SSL setup error: %s |
| Cause: Failed to convert outbound raw socket into Net::SSL context. |
%s = The error that occurred when trying to convert socket to SSL. |
| Resolution: Review the associated error result. Check SSL configuration. |
N2::TCP::Connection
| SV-TP-10500 WARNING | Message | UDP Datagram sent only %d of %d bytes. Datagram was truncated. |
| Cause: Mis-formed UDP datagram detected. |
%d = The number of bytes that were written via UDP. %d = The total number of bytes that makes up the message. |
| Resolution: Review the message content construction. Inspect the UDP datagram payload. |
| SV-TP-10501 WARNING | Connection | Error calling recv: %s |
| Cause: Failed to receive on connection. |
%s = The error that occurred when trying to read from the connection. |
| Resolution: Review the associated error result. |
| SV-TP-10502 WARNING | Connection | Error calling send: %s |
| Cause: Failed to send on connection. |
%s = The error that occurred when trying to write to the connection. |
| Resolution: Review the associated error result. |
N2::Trace
| SV-AP-10065 WARNING | Application | Suppressed a total of %d duplicate warnings [%s]. |
| Cause: The same warning ID was logged too many times in a fixed interval. |
%d = The number of warnings that were suppressed. %s = The event ID of the suppressed warnings. |
| Resolution: Address the underlying problem which caused the warnings. |
RtpApp
| SP-RT-10001 NOTICE | Application | RTP Local IP = '%s'. |
| Cause: Parameter configuration at startup. RTP local IP configuration. |
%s = The configured RTP local IP. |
| Resolution: None. |
| SP-RT-10002 NOTICE | Application | RTP App (%d of %d) max %d streams, port range %d-%d (step 2). |
| Cause: Parameter configuration at startup. Max RTP streams and port range configuration. |
%d = The index of this RTP application within all repeated RTP applications. %d = The total number of repeated RTP applications. %d = The configured maximum number of RTP streams per RTP application. %d = The configured RTP start port for this RTP application. %d = The configured RTP end port for this RTP application. |
| Resolution: None. |
| SP-RT-10003 NOTICE | Application | First Announcement Leading Silence = %d (ms). |
| Cause: Parameter configuration at startup. First announcement leading silence configuration. |
%d = The configured leading silence milliseconds. |
| Resolution: None. |
| SP-RT-10004 NOTICE | Application | SIP Instruction Timeout = %d (ms). |
| Cause: Parameter configuration at startup. SIP controller app instruction timeout. |
%d = The configured RTP instruction timeout (ms). |
| Resolution: None. |
| SP-RT-10005 WARNING | Job | Error creating 'RtpApp::RtpInstance' instance: %s |
| Cause: Failed to create RTP instance. |
%s = The error result generated when trying to create the RTP instance. |
| Resolution: Review the associated error result. |
| SP-RT-10006 NOTICE | Application | DB Application Name = '%s'. |
| Cause: Parameter configuration at startup. Audio files base directory configuration. |
%s = The configured audio file base directory. |
| Resolution: None. |
| SP-RT-10007 NOTICE | Application | Announcement Cache Check = %d (secs). |
| Cause: Parameter configuration at startup. Announcement cache check interval. |
%d = The configured config/audio cache-check interval (secs). |
| Resolution: None. |
| SP-RT-10008 WARNING | Configuration | Cannot stat mapper file '%s': %s |
| Cause: Failed to stat mapper file. |
%s = The configured mapper file. %s = The error that occurred when trying to stat the mapper file. |
| Resolution: Review the associated error result. Check configuration. Check configured mapper file exists and is stat-able. |
| SP-RT-10009 WARNING | Configuration | Cannot open mapper file: '%s': %s |
| Cause: Failed to open mapper file. |
%s = The configured mapper file. %s = The error that occurred when trying to read the mapper file. |
| Resolution: Review the associated error result. Check configuration. Check configured mapper file exists and is readable. |
| SP-RT-10010 NOTICE | Application | Loading mapper file: '%s'. |
| Cause: Application startup. Loading mapper file. |
%s = The configured mapper filename. |
| Resolution: None. |
| SP-RT-10011 WARNING | Configuration | Failed to load mapper file '%s': %s |
| Cause: Failed to load mapper file as JSON. |
%s = The configured mapper file. %s = The error that occurred when trying to parse the mapper file as JSON. |
| Resolution: Review the associated error result. Ensure mapper file contents are valid JSON. |
| SP-RT-10012 WARNING | Configuration | Loaded mapper file '%s' is not JSON Object. |
| Cause: Parsed mapper file content is not hash data structure. |
%s = The configured mapper file. |
| Resolution: Ensure mapper file JSON contents are valid hash. |
| SP-RT-10013 NOTICE | Application | Full Mapping (mtime %d) contains %d announcements. |
| Cause: Application startup. Loaded full mapping (from file) with announcements. |
%d = The MTIME of the configured mapper file. %d = The amount of announcements that were loaded. |
| Resolution: None. |
| SP-RT-10014 NOTICE | Application | Audio Base Directory = '%s'. |
| Cause: Parameter configuration at startup. Audio files base directory configuration. |
%s = The configured audio file base directory. |
| Resolution: None. |
| SP-RT-10015 NOTICE | Application | No default language specified for internal announcements. Using system default '%s'. |
| Cause: Parameter configuration at startup. No language_default configuration, using system default. |
%s = The system default language name. |
| Resolution: None. |
| SP-RT-10016 NOTICE | Application | Language Default = '%s'. |
| Cause: Parameter configuration at startup. Language default configuration. |
%s = The configured language default. |
| Resolution: None. |
| SP-RT-10017 NOTICE | Application | Language '%s'%s. Loading Codec. |
| Cause: Parameter configuration at startup. Loading language codec. |
%s = The configured language ID. %s = The configured language name. |
| Resolution: None. |
| SP-RT-10018 NOTICE | Application | RTP Audio Encodings = %s. |
| Cause: Parameter configuration at startup. Which RTP audio encodings are supported. |
%s = The configured RTP event sendonly flag. |
| Resolution: None. |
| SP-RT-10019 NOTICE | Application | DTMF Inband Detection if no telephone-event-id = %s. |
| Cause: Parameter configuration at startup. DTMF Inband detection policy configuration. |
%s = The configured DTMF Inband detection policy. |
| Resolution: None. |
| SP-RT-10020 NOTICE | Application | RTP Telephone Events work with SDP 'a=sendonly' = %s. |
| Cause: Parameter configuration at startup. Does RTP Telephone Event DTMF detection work with SDP "a=sendonly"? Or do we need "a=sendrecv"? |
%s = The configured RTP event sendonly flag. |
| Resolution: None. |
| SP-RT-10021 NOTICE | Application | RTP (Telephone Event) DTMF detection work with Early Media (183 Session Progress) = %s. |
| Cause: Parameter configuration at startup. Does RTP (Telephone Event) DTMF detection work with Early Media (183 Session Progress)? Or do we need 200 OK. |
%s = The configured RTP event early media flag. |
| Resolution: None. |
| SP-RT-10022 NOTICE | Application | DB Load Timeout = %d (ms). |
| Cause: Parameter configuration at startup. Announcement configuration and content allowed load times (each). |
%d = The configured audio DB load timeout (ms). |
| Resolution: None. |
| SP-RT-10023 NOTICE | Application | DB SQL Set = '%s'. |
| Cause: Parameter configuration at startup. The SQL queries which will be used to fetch DB configuratio/audio. |
%s = The configured SQL query set type. |
| Resolution: None. |
| SP-RT-10024 NOTICE | Application | End Digit Policy = %s. |
| Cause: Parameter configuration at startup. End digit behaviour. Does end digit get ignored in particular scenarios? For example, when collecting an exact number of digits. |
%s = The configured end digit policy. |
| Resolution: None. |
| SP-RT-10110 WARNING | Resource | File '%s' still cannot stat [%s]. |
| Cause: Failed to stat file cache. |
%s = The cache file. %s = The error that occurred when trying to stat the cache file. |
| Resolution: Review the associated error result. Check cache file exists and is stat-able. |
| SP-RT-10111 WARNING | Configuration | File '%s' not found. Skip Audio. Create empty cache. |
| Cause: Failed to find audio file. |
%s = The audio file. |
| Resolution: Check configured audio file exists and is readable. |
| SP-RT-10112 WARNING | Configuration | File '%s' cannot stat [%s]. Skip Audio. Create empty cache. |
| Cause: Failed to stat audio file. |
%s = The audio file. %s = The error that occurred when trying to stat the audio file. |
| Resolution: Review the associated error result. Check audio file exists and is stat-able. |
| SP-RT-10113 WARNING | Configuration | File '%s' cannot open [%s]. Skip Audio. |
| Cause: Failed to open audio file. |
%s = The audio file. %s = The error that occurred when trying to open the audio file. |
| Resolution: Review the associated error result. Check audio file exists and is readable. |
| SP-RT-10116 WARNING | Internal | Invalid TAR archive for file '%s' with suffix '%s' and language '%s'. %s |
| Cause: Invalid AMR or AMR-WB TAR archive. |
%s = The file's name. %s = The file's suffix. %s = The language that the file is associated with. %s = The error details. |
| Resolution: Contact N-Squared Support. |
| SP-RT-10117 WARNING | Internal | Missing audio content for one or more modes for file '%s' with suffix '%s' and language '%s'. |
| Cause: Missing audio content for one or more AMR or AMR-WB modes. |
%s = The file's name. %s = The file's suffix. %s = The language that the file is associated with. |
| Resolution: Contact N-Squared Support. |
| SP-RT-10118 WARNING | Internal | Missing audio content for file '%s' with suffix '%s', language '%s', and mode %d. %s |
| Cause: Failed to extract audio content for AMR or AMR-WB mode. |
%s = The file's name. %s = The file's suffix. %s = The language that the file is associated with. %d = The mode. %s = The error details. |
| Resolution: Contact N-Squared Support. |
| SP-RT-10119 WARNING | Internal | Missing audio content for file '%s' with suffix '%s', language '%s', and mode %d. |
| Cause: Missing audio content for AMR or AMR-WB mode. |
%s = The file's name. %s = The file's suffix. %s = The language that the file is associated with. %d = The mode. |
| Resolution: Contact N-Squared Support. |
| SP-RT-10120 WARNING | Internal | Invalid audio content header for file '%s' with suffix '%s', language '%s', and mode %d. |
| Cause: Invalid audio content header for AMR or AMR-WB mode. |
%s = The file's name. %s = The file's suffix. %s = The language that the file is associated with. %d = The mode. |
| Resolution: Contact N-Squared Support. |
| SP-RT-10121 WARNING | Internal | Unexpected audio frame count %d (instead of %d) for file '%s' with suffix '%s', language '%s', and mode %d. |
| Cause: Unexpected audio frame count for AMR or AMR-WB mode. |
%d = The actual audio frame count. %d = The expected audio frame count. %s = The file's name. %s = The file's suffix. %s = The language that the file is associated with. %d = The mode. |
| Resolution: Contact N-Squared Support. |
| SP-RT-10122 WARNING | Internal | Unsupported file suffix '%s' for file '%s' with language '%s'. |
| Cause: Unsupported file suffix. |
%s = The unsupported file suffix. %s = The file's name. %s = The language that the file is associated with. |
| Resolution: Contact N-Squared Support. |
RtpApp::RtpInstance
| SP-RT-10101 WARNING | Configuration | Failed to open intercept file '%s': %s |
| Cause: Failed to open intercept file. |
%s = The intercept file. %s = The error that occurred when trying to open the intercept file. |
| Resolution: Review the associated error result. Check intercept file exists and is readable. |
| SP-RT-10102 WARNING | Internal | Giving up on completing input after %s seconds (hard limit). |
| Cause: Giving up on completed input. |
%s = The configured input guard seconds. |
| Resolution: Contact N-Squared Support. |
| SP-RT-10103 WARNING | Internal | Ignoring DTMF source '%s' in favor of source '%s'. |
| Cause: Ignoring duplicate DTMF source. |
%s = The duplicate DTMF source that will be ignored. %s = The existing DTMF source that will take precedence. |
| Resolution: Contact N-Squared Support. |
| SP-RT-10104 WARNING | Message | RTP received [%d] bytes < 12 from client. Too short for RTP. |
| Cause: Received RTP packet less than 12 bytes. |
%d = The RTP message length. |
| Resolution: Check message construction. |
| SP-RT-10105 WARNING | Message | RTP cannot handle extension flag in DTMF event. Ignoring. |
| Cause: Received unsupported DTMF extension flag. | - |
| Resolution: Review message content construction. |
| SP-RT-10107 WARNING | Message | RTP can't handle Telephony Event payload of length %d != 4. Ignoring. |
| Cause: RTP can't handle telephony event with length not equal to 4. |
%d = The telephony event payload length. |
| Resolution: Review message content construction. |
| SP-RT-10108 WARNING | Message | Discarding unsupported RTP Telephony Event code = %d. |
| Cause: Unsupported RTP telephony event code. |
%d = The unsupported RTP telephony event code. |
| Resolution: Review message content construction for valid RTP telephony event code. |
| SP-RT-10109 WARNING | Message | (RTP Event) Received END on digit [%s], but in-progress digit is [%s]. Discard it. |
| Cause: Received end digit but detected in progress digit. |
%s = The detected digit. %s = The in progress digit. |
| Resolution: Verify RTP sent in conversation. |
| SP-RT-10114 WARNING | Job | Failure constructing announcement: %s |
| Cause: An error occurred while attempting to construct the announcement audio for an internal announcement. |
%s = The reason for the failure to construct the announcement audio. |
| Resolution: Check announcement ID, language, variable part values, audio encoding. |
Statistics
The following 5 statistics may be generated by N2SIP Application “RtpApp”.
No statistics found that match search criteria.
N2::Application
| instance.throttle.max_instances | Message | Counter |
| Cause: | Maximum number of instances exceeding the max number of instances. |
| instance.throttle.max_tps_average | Message | Counter |
| Cause: | Average max TPS for the last throttle period. |
N2::Application::AppInstance
| instance.abort | Job, Message | Counter |
| Cause: | Application instances aborted due to receiving an unexpected shutdown/abort message. Depending on the application, an "instance" may represent a transaction, call, session, request/response pair, etc. Note that aborted instances are still counted in instance.shutdown. |
| instance.shutdown | Job, Message | Counter |
| Cause: | Application instances shut down (for any reason, including abort). Depending on the application, an "instance" may represent a transaction, call, session, request/response pair, etc. The difference between this statistic and instance.start represents the current number of active instances being handled by this application. |
| instance.start | Job, Message | Counter |
| Cause: | Application instances started. Depending on the application, an "instance" may represent a transaction, call, session, request/response pair, etc. The difference between this statistic and instance.shutdown represents the current number of active instances being handled by this application. |