Users

Users

ACS Customer Users are configured in the Users section.

Creating ACS Customer Users

New ACS Customer Users can be added by clicking the create new user link located at the top left of the users section.

ACS users will have access to the customer they’re created under.

The User Locked tick box is used to define whether a user is able to login. If this box is ticked the user will not be able to login to N2ACD FE.

To save the User’s details select the Add button. The changes will be saved immediately to the server.

ACS User Passwords

User passwords are governed by the rules configured by your Operator. These rules will include a combination of the following requirements.

• The password may require a minimum length.
• The password may require a maximum length.
• The password may require at least one uppercase letter (i.e. A, B, .. Z).
• The password may require at least one lowercase letter (i.e. a, b, .. z).
• The password may require at least one numeric digit (i.e. 0, 1, 2, … 9).
• The password may require at least one special character - i.e. a character that is not an uppercase, lowercase, or numeric digit.
• The password may require no more than a certain number of consecutive characters of the same time. E.g. if the maximum number of consecutive characters of the same time is set to 2, then “aab” is not allowed, as this is three lowecase letters in a row.

Before saving a user’s details, the password entered must adhere to these rules.

ACS User Permission Levels

When adding or editing an ACS Customer user you may define a Permission Level. Permission levels and the amount of access each permission level is given may differ between Operators, however the default OCNCC ACS permission levels include:

• Level 1 User has read-only access to information for their Customer. The user may change their own password.
• Level 2 User has the access of permission level 1 and can also change any Switch feature node to point to other output branches.
• Level 3 User has the access of permission level 2 and can also:
  • Alter feature node data
  • Add and remove event counters
  • Edit the effective date and time used by a service number
• Level 4 User has the access of permission level 3 and can also:
  • Edit control plan structures
  • Schedule control plans against service numbers owned by the users Customer
  • Add, edit and delete private holiday and geography sets
• Level 5 User has the access of permission level 4 and can also:
  • Add users
  • Delete users
  • Change passwords
  • Change privileges
• Level 6 System Administrator. Has access to:
  • Add, delete and modify all aspects of ACS including all public data and announcements
  • Add and delete ACS Customers and termination numbers
• Level 7 Super User, has full access and can add and delete level 6 (System Administrator) users

Editing/Deleting ACS Customer Users

Selecting the ‘Delete User’ button will trigger a confirmation to display on screen:

To confirm you would like to delete the User select the ‘delete’ button. This will immediately delete the ACS Customer User on the server.

Selecting the ‘Edit User’ button will allow you to update all of the User’s information. Once the ‘update’ button is selected all changes will be saved to the server.